Privacy Policy

Account Information: When you register, we collect your full name, email address, and chosen exam track (Professional or Sub-Professional).

Usage Data: We automatically collect information about how you interact with the platform, including questions attempted, scores, session duration, and feature usage.

Payment Information: Payments are processed by Lemon Squeezy. We do not store your credit card or payment details. We receive only transaction confirmation data (subscription status, order ID).

Technical Data: We may collect your IP address, browser type, device information, and cookies to ensure platform functionality and security.

We use the information we collect to:

• Create and manage your account
• Provide access to practice questions, mock exams, and study tools
• Track your study progress and generate performance analytics
• Process subscription payments through Lemon Squeezy
• Send transactional emails (account creation, payment confirmation)
• Respond to support requests sent to examsurvival@gmail.com
• Improve platform content and features based on usage patterns
• Ensure platform security and prevent unauthorized access

We do not sell your personal data to third parties.

Your data is stored on secured servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Passwords are stored using industry-standard bcrypt hashing and are never stored in plaintext.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Lemon Squeezy: Our payment processor. When you subscribe, you are redirected to Lemon Squeezy's secure checkout. Their privacy policy governs how they handle your payment data. We receive only confirmation of subscription status.

Google Fonts: We use Google Fonts for typography. Google may collect limited data as part of font delivery. See Google's privacy policy for details.

We do not use advertising networks, analytics resellers, or data brokers.

We use session cookies to keep you logged in and to remember your preferences. We do not use third-party advertising cookies or tracking pixels.

You can disable cookies in your browser settings, but doing so may affect platform functionality (including staying logged in).

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your account and associated data
• Portability — request your data in a portable format

To exercise any of these rights, contact us at examsurvival@gmail.com.

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or accounting purposes.

Anonymized, aggregated usage statistics may be retained indefinitely.

Our platform is intended for individuals preparing for the Civil Service Examination, which requires applicants to be at least 18 years old. We do not knowingly collect personal information from minors under 18. If you believe a minor has created an account, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a prominent notice on the platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: examsurvival@gmail.com
Response time: 1–2 business days